Patron Accounts

If a Patron Changes their Barcode
When a patron changes their barcode, any active requests on their old barcode will need to be handled manually.  Staff will not be able to update any reques...
Thu, 14 Jan, 2016 at 2:09 PM
Patron Account Does Not Appear in ComCat
A patron's ComCat account is created the first time they log in.  If a patron has never logged into ComCat, the system does not have that patron's...
Fri, 4 Dec, 2015 at 4:15 PM
Invalid Password
Sometimes library staff will attempt to request an item on behalf of a patron and receive the "invalid password" error message.  The usual cau...
Wed, 30 May, 2018 at 11:46 AM