Helpdesk for FLO, ComCat and HELM
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ComCat Quick Guides
Awaiting Approval and Multi-Volume Requests
Creating Library Specific URLS
Borrower's ILL Status Definitions
Lender's ILL Status Definitions
Lender List and ILL NCIP History
See all 17 articles
Fines and Fees and Lost Items
Lost in Delivery - Never Arrived to Borrowing Library
Lost In Delivery - Never Returned to Lending Library
If a Patron Changes their Barcode
Patron Account Does Not Appear in ComCat
When a patron hits the request limit.
Patron's Account is at the Wrong Library
Request Does Not Appear in the Request Manager
Can This Item Be Requested?
Pass to Local System
Requesting Multiple Volumes - Borrowing Library
See all 6 articles
Shipping and Receiving Issues
Will Not Supply - Reasons and Effects
Can't Receive - Barcode Already Exists
Can't Receive - "Item does not circulate"
Problems with “Shipped” and “Will Supply”
Problems with Receiving
See all 12 articles
FLO - VOYAGER
Requesting a new Voyager Location
HELM - KOHA