Fenway Library Organization - Helpdesk
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Shipping and Receiving Issues
Problems with “Shipped” and “Will Supply”
Problems with Receiving
Wrong Item Sent Through Delivery
Shipped (Non Returnable) - for the Lending Library
Shipped (Non Returnable) - for the Borrowing Library
See all 10 articles
If a Patron Changes their Barcode
Patron Account Does Not Appear in ComCat
Request Does Not Appear in the Request Manager
Fines and Fees and Lost Items
Lost in Delivery - Never Arrived to Borrowing Library
Lost In Delivery - Never Returned to Lending Library
Can This Item Be Requested?
Pass to Local System
Requesting Multiple Volumes - Borrowing Library
Retry, Unfilled, Expired Statuses
Will Not Supply - Reasons and Effects